If your pet is a patient at one of our clinics and they have an existing ongoing prescription from us, you can now request repeats of their medication online, and collect it at a clinic of your choice.

The turnaround time for prescription requests can be up to 48 hours and because some medications need to be ordered in, we ask that you submit requests at least a week BEFORE you run out of medication.

How can we help?

  • Owner's details

  • Request details

Please note:

This service is only available for current Heartlands Veterinary Hospital patients, for conditions that we have seen those patients for and for prescriptions that were issued by us. In all other situations, please contact us for an appointment.

For legal reasons your pet must be seen by us at least every 6 months (or sooner for certain conditions) for some medications to be dispensed.